11hibaji Terms & Conditions — Complete Platform Usage Policy

11hibaji is an online gaming and Sports Betting platform operating for users in Bangladesh. These Terms and Conditions form a legally binding agreement between 11hibaji and all users of its services.

These terms apply to all services provided through the 11hibaji website, mobile app, and all other digital platforms. By using the platform, you agree to abide by these terms.

• Only 18 years of age or older individuals may use this platform.
• Each individual may only One Account you can create.
• 11hibaji reserves the right to amend these Terms and Conditions at any time. Members will be notified prior to any changes taking effect.
• The Bengali-language version of these Terms and Conditions is the official version — in the event of any ambiguity, the Bengali version shall take precedence.

Providing accurate information when registering an account on 11hibaji is mandatory. Accounts created with false or incorrect information may be suspended or permanently closed, and any funds held in such accounts may be forfeited.

KYC Verification: Identity verification (KYC) is required for withdrawals above a certain amount. This involves submitting a photo of your national ID or passport along with a selfie.

• Members are responsible for keeping their account information secure. Never share your password with anyone.
• No more than one account may be registered per mobile number or email address.
• If suspicious activity is detected on an account, 11hibaji may temporarily suspend it pending investigation.
• Selling or transferring your account to another person is strictly prohibited.
• To close your account, contact the support team — your account will be closed once all pending withdrawals have been processed.

Betting rules on 11hibaji are designed in accordance with international standards. Once a bet is confirmed, it cannot be changed or cancelled — please verify all details before placing your bet.

• Minimum Bet Amount ৳20. The maximum limit varies based on your VIP tier.
• If a match is cancelled or postponed before it starts, the stake for that bet will be refunded.
• If a bet is accepted at an incorrect price due to a technical error, 11hibaji reserves the right to void that bet.
• In the event of any dispute over a match result, 11hibaji follows the decision of the relevant international sports governing body.
• Odds change rapidly during in-play betting. The odds displayed at the time you place your bet are final.
• The cash-out feature is available on select markets and is not guaranteed to be available at all times.

Any bet suspected of being linked to match-fixing or other misconduct will be held for investigation, and if evidence is found, the associated account will be permanently closed.

11hibaji supports deposits and withdrawals through Bangladesh's leading mobile banking services — bKash, Nagad, and Rocket. All transactions are conducted in Bangladeshi Taka (BDT).

Deposit: The minimum deposit is ৳200. Deposits are usually credited to your account instantly. If there is a delay for any reason, please contact support with a screenshot of your payment.

Withdrawal: Minimum withdrawal is ৳500. Withdrawals above a certain limit are not permitted without completing KYC verification. VIP members benefit from faster withdrawal processing.

• Withdrawal requests are typically 5 to 30 minutes processed within.
• The payment method used for withdrawals must be registered in the same name as the account.
• Bonus funds cannot be withdrawn until the specified wagering requirements have been met.
• If a suspicious transaction is detected, the withdrawal may be placed on hold until the investigation is complete.
• 11hibaji is not responsible for recovering withdrawals sent to an incorrect mobile number.

11hibaji offers a variety of bonuses and promotional offers. Each bonus comes with its own terms, which are clearly stated at the time the bonus is issued. It is important to read those terms before accepting any bonus.

• Wagering Requirement: Bonus funds become withdrawable only after wagering them a set number of times (typically 5x to 20x).
• Multiple bonus offers cannot be claimed at the same time unless the promotion explicitly allows it.
• Any unused bonus will be automatically cancelled upon expiry.
• 11hibaji reserves the right to void any bonus if there is reasonable suspicion of bonus abuse.
• Referral Bonus: To earn a referral bonus by inviting a friend, both accounts must be active and verified.
• Cashback bonuses — especially VIP-tier cashback — are directly withdrawable with no wagering requirement.

11hibaji believes gaming should be a source of entertainment, not addiction. With that in mind, we actively promote responsible gaming and provide members with a range of tools to help them stay in control.

• Deposit Limit: Set your own daily, weekly, and monthly deposit limits. Limits can be lowered immediately, but increasing them requires a 72-hour waiting period.
• Self-Exclusion: Self-exclude from the platform for any period between 1 day and 6 months.
• Reality Check: You will receive notifications at set intervals showing how long you have been playing.
• If you become aware of anyone under 18 using the platform, please notify us — that account will be closed immediately.

If you need assistance, visit our Responsible Gaming Browse the page or contact our support team directly.

11hibaji stores users' personal information with the utmost care and confidentiality. We never sell or share your data with third parties.

• All personal data is protected with 256-bit SSL encryption.
• Documents collected during the KYC process are used solely for identity verification purposes.
• Marketing emails are sent only to members who have given their consent — you can unsubscribe at any time.
• For full details on our use of cookies, please visit our Privacy Policy page.

Members are expected to participate on the 11hibaji platform fairly and honestly. Any form of fraud, system manipulation, or attempts to harm other members are strictly prohibited.

11hibaji is not liable for any losses resulting from server issues, technical faults, or external factors that disrupt the service. That said, in such situations we always make every effort to protect our members' interests.

• 11hibaji's decision is final in resolving disputes; however, members may submit a written appeal.
• If any part of these terms is found to be legally invalid, the remaining provisions will continue to apply.
• Copying, redistributing, or commercially using any content from this platform is strictly prohibited.
• The 11hibaji logo, trademarks, and brand assets may not be used without prior permission.

If you have any questions regarding these Terms and Conditions support@11hibaji.clickemail us or reach us via live chat.